**RESOLVED**: Engineering IT ticket submission communication system intermittently down
The issue with Engineering IT ticket submsision communication system has been resolved. If you need IT assistance, you may email email@example.com or call our Help Desk at 217-333-1313.
Original Post: 9/21/2018 12:37:09 PM
The Engineering IT ticket submission communication system has been intermittently down. This has prevented us from receiving request submissions and replying to submissions. Engineering IT is investigating the cause and working on a solution. We will send an update as soon as the issue is resolved.
If you need IT assistance, please call our Help Desk at 217-333-1313 or visit the closest help desk location.
264 Coordinated Science Laboratory (CSL)
9 a.m. - 12 p.m., 1 - 5 p.m., Weekdays
264 Materials Research Laboratory (MRL)
9 a.m. -12 p.m., 1 - 5 p.m., Weekdays
1005 Mechanical Engineering Laboratory (MEL)
9 a.m. - 12 p.m., 1- 5 p.m., Weekdays
2302 Siebel Center
9 a.m. - 5 p.m., Weekdays
If you have submitted a request to firstname.lastname@example.org than one day ago and have not received a response, please call our Help Desk at 217-333-1313 to check on the progress of your request.