Date posted: 8/9/2024 5:43:14 PM
Posted by: Bobbi Hardy
EXTENDED: EWS Home Directories Storage Upgrade extended through August 12, 2024
Who: EWS Students, Instructors, and TA's
When: August 5 and now through August 12, 2024
What: EWS Home Directories Unavailable for Scheduled Upgrade of Storage
Impact: The scheduled storage upgrade of EWS Home Directories is taking longer than expected. Engineering IT Infrastructure staff are working to complete the upgrade and anticipate completion by the end of business on Monday, August 12. EWS Home Directories should be available by Tuesday, August 13, 2024.
Files and materials saved in EWS Home Directories will be unavailable August 5th through August 12th. Remote access to EWS Home Directories will also be unavailable during this timeframe.
Action: Students and instructors are encouraged to save all files needed between 8/5 to 8/12 to OneDrive, Box, Google Drive and/or a USB drive prior to August 5th. Please visit https://answers.uillinois.edu/illinois/54880 for details on accessing cloud storage.
Class directories on EWS storage will also be unavailable during this timeframe.
More Information:
Engineering IT is upgrading the storage appliance for EWS Home Directories the week of August 5, 2024. These directories will not be accessible during the upgrade.
Date posted: 8/6/2024 7:49:03 PM
Posted by: Melissa Whitt
RESOLVED: Unexpected login issues on EWS Windows computers related to the EWS Home Directory Storage Upgrade
The issue causing abnormally long login times to EWS Windows computers has been resolved. Computers in the instructional labs environment should pick up the relevant fix by 9PM today.
Please be advised that due to the scheduled maintenance of the EWS home directories, home directories will remain inaccessible.
Date posted: 8/6/2024 11:52:54 AM
Posted by: Melissa Whitt
Notice: Unexpected login issues on FastX related to the EWS Home Directory Storage Upgrade
WHEN: The desktop client is currently unavailable during the EWS home directory migration until Friday 8/9
WHAT: FastX from the Web client at fast.ews.illinois.edu and the desktop client is currently unavailable.
Date posted: 8/6/2024 11:50:34 AM
Posted by: Melissa Whitt
Notice: Unexpected login issues on EWS Windows computers related to the EWS Home Directory Storage Upgrade
WHEN: Since approximately 9am yesterday
WHAT: Logins to Windows computers in Instructional labs have been taking an abnormal amount of time, ranging from 15-30 minutes.
Engineering IT is still investigating a solution to the issue.
Date posted: 7/24/2024 11:44:25 AM
Posted by: Bobbi Hardy
Postponed: EWS Home Directories Storage Upgrade will now be August 5-9, 2024
Who: EWS Students, Instructors, and TA's
When: August 5 through August 9, 2024
What: EWS Home Directories Unavailable for Scheduled Upgrade of Storage
Impact: Files and materials saved in EWS Home Directories will be unavailable August 5th through August 9th. Remote access to EWS Home Directories will also be unavailable during this timeframe.
Action: Students and instructors are encouraged to save all files needed between 8/5 to 8/9 to OneDrive, Box, Google Drive and/or a USB drive prior to August 5th. Please visit https://answers.uillinois.edu/illinois/54880 for details on accessing cloud storage.
Class directories on EWS storage will also be unavailable during this timeframe.
More Information:
Engineering IT is upgrading the storage appliance for EWS Home Directories the week of August 5, 2024. These directories will not be accessible during the upgrade.
Date posted: 7/10/2024 12:33:00 PM
Posted by: Bobbi Hardy
Notice: EWS Home Directories Unavailable 7/29-8/2 for Scheduled Maintenance
Who: EWS Students, Instructors, and TA's
When: July 29 through August 2, 2024
What: EWS Home Directories Unavailable for Scheduled Upgrade of Storage
Impact: Files and materials saved in EWS Home Directories will be unavailable July 29 through August 2, 2024. Remote access to EWS Home Directories will also be unavailable during this timeframe.
Action: Students and instructors are encouraged to save all files needed between 7/29 to 8/2 to OneDrive, Box, Google Drive and/or a USB drive prior to July 29th. Please visit https://answers.uillinois.edu/illinois/54880 for details on accessing cloud storage.
Class directories on EWS storage will also be unavailable during this timeframe.
More Information:
Engineering IT is upgrading the storage appliance for EWS Home Directories the week of July 29, 2024. These directories will not be accessible during the upgrade.
Date posted: 4/30/2024 4:10:45 PM
Posted by: Bobbi Hardy
Delays Receiving Emails to ENGRIT-HELP
When: Monday, April 29, 2023 at 12:51pm til 3:45pm on Tuesday, April 30, 2024
What: Emails addressed to engrit-help@illinois.edu were delayed in making it to our ticketing system. We have addressed the reason for the delay and will be working to answer the tickets as they come in.
Thank you for your patience as we work to catch up on the delayed messages. If you have an urgent issue, we encourage you to call our service desks at 217-333-1313.
Date posted: 2/9/2024 3:36:00 PM
Posted by: Bobbi Hardy
Resolved: Campus Authentication Issues Impact to Portal Applications
Who: Portal Users - Grainger College Faculty, Staff, and Grad Students
When: 2:39 p.m. to 3:00 p.m. on February 9, 2024
What: Technology Services posted about issues with their log-in service, Shibboleth Single Sign-On, that also impacted the ability to log-in and use any Grainger College of Engineering Portal applications.
Action: If you continue to experience issues, please email
engrit-help@illinois.edu.
Date posted: 2/6/2024 6:04:30 PM
Posted by: Melissa Whitt
NOTICE: CS VM FARM CONSOLE ACCESS AND AUTHENTICATION OUTAGE
WHEN: Thursday, February 8th, 2024, starting at 1:30PM
WHAT: Authentication to vc.cs.illinois.edu and console access from this site to virtual machines hosted on the VM Farm.
ESTIMATED TIME OF RESOLUTION: 3:00pm on Thursday, February 8th, 2024.
DETAILS: There will be an outage on February 8th that will affect console access and authentication on the CS VM Farm. This outage is happening so that necessary updates can be made to the CS VM Farm certificates.
This outage will only affect console access to your VM and logging into vc.cs.illinois.edu, running VMs and SSH access to your VMs will not be affected.
We apologize for the inconvenience this will cause and the short notice.
Date posted: 12/3/2023 4:57:03 PM
Posted by: Bobbi Hardy
ALERT: Engineering IT GITLAB OUTAGE
When: Sunday, December 3, 2023
What: Engineering IT GitLab Outage
Audience: Engineering IT GitLab Users
Details:
We have received reports of GITLAB access issues this afternoon. Engineering IT Staff are actively working to identify the problem and a resolution. We will post an updated Status Post once we have more information.